Cracked Keystone Quest Rewards Finally Hotfixed - 30 Crests Awarded on Log-in

Posted 2025/08/29 at 4:45 PM by Neryssa

EDIT (10:00am PDT, 8/30): It does look like this is still not entirely fixed for EU players as of the time of the edit, who are receiving messages and Postmaster mails about receiving the missing crests, but still haven't gotten them due to the seasonal cap. We will continue updating as we hear more.Cracked KeystoneRuned Ethereal CrestGilded Ethereal Crest

Some players received these crests, and they did count towards the seasonal cap;

Some players received crests that did not count towards the seasonal cap;

And some more unfortunate players turned in the quest while being crest capped (a very easy mistake to make as the quest is auto-completed) and received nothing for it.

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Comment by fokersrare blizzard WComment by CorpselanceI'm so glad Delves are their own stand-alone content and don't encourage or force people into doing the content that made them want to become a Delver in the first place! :DComment by Civil4794that $%^& was fixed last week lmao slow on the news much?Comment by TilgorIs it Live in EU? I didn't yet receive anything.Comment by KankaraIs the Hoftix live in EU? Cause im still missing my CrestsComment by Xynth77that $%^& was fixed last week lmao slow on the news much?Comment by knerrawthat $%^& was fixed last week lmao slow on the news much?Comment by TrelI'm so glad Delves are their own stand-alone content and don't encourage or force people into doing the content that made them want to become a Delver in the first place! :DComment by WorldguardIve not gotten them on EU. I did notice on Wednesday when i logged in that it said i got 15x Runed & 15x Gilded in chat, as well as the ingame mails for them. Although, they did not add on top of my weekly cap, meaning im still short 15 Runed & Gilded.

Most recent ticket response as of 57 minutes ago, mentions to just go to https://eu.support.blizzard.com/en/article/000015043?flowTrackingId
Eh, i give up.Comment by StandsInFireThree weeks to fix a very simple currency issue, and it took multiple attempts to get it correct. It's like there's only three people working at that whole company or something. I'd be fired on the spot for that type of incompetence.Comment by FlareStarrrI got the compensation today, great!
Two days ago GM responded my ticket showing sympathy while confirming I'd be 15 crests behind forever since they could do nothing about it. I guess tech teams figured out ways for this mass compensation recently without letting GMs know in advance.Comment by steel108When are you fixing the bugged 2499/2500 rep bug? HoF raider's seasons are pretty much over because their account is bugged bc Blizzard has no clue.Comment by knofleThis is NOT fixed.
They sent out these crests 4 days ago on the 26th, and they do NOT go over the cap like the cracked keystone does, and there was no additional compensation today, at least for EU yet.

Edit: There was just compensation in the mail for EU again, however they STILL don't go over the cap, rendering them absolutely useless.Comment by KodokuTenshiThree weeks to fix a very simple currency issue, and it took multiple attempts to get it correct. It's like there's only three people working at that whole company or something. I'd be fired on the spot for that type of incompetence.Comment by SaruyaNope. Got the mails, didn't get any increase in my cap or allowance over it to compensate. Certainly didn't get any crests.

Still bugged for me (EU).Comment by donzoyStill not compensated in EU. There was a mail sent out last week that said it fixed it but it never did.Comment by ChaZmEnhance!Comment by enigma28This is NOT fixed.
They sent out these crests 4 days ago on the 26th, and they do NOT go over the cap like the cracked keystone does, and there was no additional compensation today, at least for EU yet.Comment by TestamentsStill not seen this hit live on NA.Comment by majkosEU, still nothing, blizz works in a mysterious ways

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