I think they need to make the game more easy because now is too complicated .
Blizzard had plenty of time to fix their game and make it worthwhile to play long term / a full season. The grind has no payoff, hence people leaving the game and quitting. Now that POE2 is about to land, blizzard will have real problems given GGG isn’t charging for ridiculous things like mounts, etc., bye blizzard, it’s been real, but not really…. (Coming from a guy who played daily for hours until 2 weeks ago)…