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Account Security Warning: Mobile Armory and Battle.net Website

posted 2013/06/25 at 1:38 AM by perculia

Blizzard

There’s been a recent increase in unauthorized World of Warcraft account-logins via our website and the World of Warcraft mobile armory app.

We’re in the process of notifying any account holders who were not using an authenticator and whose account showed signs of unauthorized access (e.g., logging in from an unusual IP address). If you are among this group, you will receive an email describing how to reset your account.

As a result of these activities, access to the World of Warcraft auction house via the mobile app has been taken off-line temporarily. Upon request, our customer support team will restore in-game items and gold for any accounts impacted.

While no means of account security is guaranteed, every precaution you take to secure your computer and your account—including changing your password periodically—adds another defensive barrier. We strongly encourage everyone to take a few moments to read through the security tips available on our support website and follow the suggestions posted there.

Comments

Comment by mecheyeGood to know they're doin' somethin'Comment by harpuiabladeUsually changing your password every few months is the safe thing to do since most of the time the hackers have had your password on their database for a few months and changing your password nulls that list of "people to hack".Comment by NyresWonder what this means for those of us have physical authenticators and what not.Comment by laughingnomeAlways have a different password for every site and account you have. Using the same password everywhere is inviting trouble.Comment by JkpmanGood to know they're doin' somethin'Wonder what this means for those of us have physical authenticators and what not.We’re in the process of notifying any account holders who were not using an authenticatorComment by HakunamatataHope they put the mobile AH back up soon as it's the most convenient way to do auctions in many circumstances :(Comment by NyresGood to know they're doin' somethin'Wonder what this means for those of us have physical authenticators and what not.We’re in the process of notifying any account holders who were not using an authenticatorComment by Jkpman
I had I was just meaning I wonder if there's a greater security issue to worry about in the mean time that they aren't bringing up as to not instil panic.Comment by stormeagle6
I had I was just meaning I wonder if there's a greater security issue to worry about in the mean time that they aren't bringing up as to not instil panic. they'reComment by ElhonnaDSI have a guildie who has the authenticator on his smartphone, and who was hacked despite that 2 days ago after visiting a couple of wow sites on that phone. We thought it might have been raidfinder, but since they announced this, it's much more likely that it was the mobile armory. So it appears that people who DID go through the extra step of getting the authenticator are still being hacked because of this.Comment by AingealWrothPhone = wireless connection = more easily hacked, depending on where you are using the device.

Glad Blizz sent out notice, but more glad I am not wired into my phone, because O.OComment by TheR0ninAnd suddenly I'm glad that I've temporarily had to stop paying to play my account. Can't hack an inactive account, can you? ;)

Seriously though, I'm glad that Blizz is at work on this. Hackers will always try to find a way in, and Blizz always finds a way to shut them down. (Outside of poor user practices, that is.)Comment by Deathpactevery time i use mobile armory it locks my account and then i need to reset passwords ive just stopped using it altogetherComment by rabican1And suddenly I'm glad that I've temporarily had to stop paying to play my account. Can't hack an inactive account, can you? ;)

Seriously though, I'm glad that Blizz is at work on this. Hackers will always try to find a way in, and Blizz always finds a way to shut them down. (Outside of poor user practices, that is.)Comment by BosephHeydenI have one password for World of Warcraft. It's not shared with any other password I have, and it's not something someone could just guess. That should be all the security I need, and I certainly won't be paying Blizzard to buy an authenticator when their side is the one getting hacked.Comment by Tribunaltheir side is the one getting hacked.Comment by TheWheatOneAnd suddenly I'm glad that I've temporarily had to stop paying to play my account. Can't hack an inactive account, can you? ;)Comment by dtylertxif you feel that the authenticator is a gimmick to try and get money from you... i feel sorry for you but that is your right. Frankly, I think you're a fool though. try not to be too insulted.Comment by NulgarUsually changing your password every few months is the safe thing to do since most of the time the hackers have had your password on their database for a few months and changing your password nulls that list of "people to hack".Comment by gugaimbaDoes anybody know if Blizz can tell us the ip address or where did came from a possible invasion on an account logged in?
Cause one time, my account was closed after a message saying sth like "suspicious activity bla bla".

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Account Security Warning: Mobile Armory and Battle.net Website

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