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Account Security Warning: Mobile Armory and Battle.net Website

posted 2013/06/25 at 1:38 AM by perculia

Comments

Comment by mecheye Good to know they're doin' somethin' Comment by harpuiablade Usually changing your password every few months is the safe thing to do since most of the time the hackers have had your password on their database for a few months and changing your password nulls that list of "people to hack". Comment by Nyres Wonder what this means for those of us have physical authenticators and what not. Comment by laughingnome Always have a different password for every site and account you have. Using the same password everywhere is inviting trouble. Comment by Jkpman Good to know they're doin' somethin'\r
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Yeah because it is all their fault people fail to secure their computers and DON'T buy an Authenticator.\r
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Wonder what this means for those of us have physical authenticators and what not.\r
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Yeah I'd be really worried if I hadn't actually read the post, you should try it.\r
We\u2019re in the process of notifying any account holders who were not using an authenticator Comment by Hakunamatata Hope they put the mobile AH back up soon as it's the most convenient way to do auctions in many circumstances :( Comment by Nyres Good to know they're doin' somethin'\r
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Yeah because it is all their fault people fail to secure their computers and DON'T buy an Authenticator.\r
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Wonder what this means for those of us have physical authenticators and what not.\r
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Yeah I'd be really worried if I hadn't actually read the post, you should try it.\r
We\u2019re in the process of notifying any account holders who were not using an authenticator\r
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I had I was just meaning I wonder if there's a greater security issue to worry about in the mean time that they aren't bringing up as to not instil panic. Comment by Jkpman \r
I had I was just meaning I wonder if there's a greater security issue to worry about in the mean time that they aren't bringing up as to not instil panic.\r
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Why would there be?\r
An Authenticator is about as secure as you can be. And again.. It is not Blizzards responsibility to make sure YOU don't get phished and your account compromised.\r
They do the best they can, which is basically warning people to be vigilant. Which should go without saying anyway. Comment by stormeagle6
I had I was just meaning I wonder if there's a greater security issue to worry about in the mean time that they aren't bringing up as to not instil panic.

Why would there be?
An Authenticator is about as secure as you can be. And again. It is not Blizzards responsibility to make sure YOU don't get phished and your account compromised.
They do the best they can, which is basically warning people to be vigilant. Which should go without saying anyway.

I have an authenticator and they hacked me anyway, the same thing happened to thousands of people over the weekend. They managed to somehow use the mobile armory to circumvent authenticators, hence the current shutdown of the app.

It's not Blizzard's responsibility to make sure I don't compromise my account, but it is when they're the ones who got compromised. Comment by ElhonnaDS I have a guildie who has the authenticator on his smartphone, and who was hacked despite that 2 days ago after visiting a couple of wow sites on that phone. We thought it might have been raidfinder, but since they announced this, it's much more likely that it was the mobile armory. So it appears that people who DID go through the extra step of getting the authenticator are still being hacked because of this. Comment by AingealWroth Phone = wireless connection = more easily hacked, depending on where you are using the device.\r
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Glad Blizz sent out notice, but more glad I am not wired into my phone, because O.O Comment by TheR0nin And suddenly I'm glad that I've temporarily had to stop paying to play my account. Can't hack an inactive account, can you? ;)\r
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Seriously though, I'm glad that Blizz is at work on this. Hackers will always try to find a way in, and Blizz always finds a way to shut them down. (Outside of poor user practices, that is.) Comment by Deathpact every time i use mobile armory it locks my account and then i need to reset passwords ive just stopped using it altogether Comment by rabican1 And suddenly I'm glad that I've temporarily had to stop paying to play my account. Can't hack an inactive account, can you? ;)\r
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Seriously though, I'm glad that Blizz is at work on this. Hackers will always try to find a way in, and Blizz always finds a way to shut them down. (Outside of poor user practices, that is.)\r
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I had an inactive account that got hacked. It was why I got the authenticator. I think it was after wrath, I played wrath for a while, got tired of the game and then unsubscribed. later I tried to reactivatge the account to come back for Cata. My account was banned and I had to call customer support to have the account reactivated. blizzard customer support said there was evidence that my account got hacked and that is why it was banned.\r
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I got the account unlocked and Blizzard restored some of my characters and gear. The net effect was I had a whole bunch of level one toons on wierd servers with names like "jkmnj" and "wassdf". One of my characters , (my alchemist and herbalist) was a corpse in Netherstorm, all of his gear was red and his bags were completely full of herbs. \r
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I figure the alchemist was used as a bot to farm herbs and the level ones were used to deliver gold to buyers. Comment by BosephHeyden I have one password for World of Warcraft. It's not shared with any other password I have, and it's not something someone could just guess. That should be all the security I need, and I certainly won't be paying Blizzard to buy an authenticator when their side is the one getting hacked. Comment by Tribunal their side is the one getting hacked.\r
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This time vs. 1000s of other times. Probably approaching hundreds of thousands of other times. \r
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You're obviously allowed to not get an authenticator (so far). I just think that's pretty poor reasoning. The times where it's Blizz side vs Player side (or at least not contributed to in part by Player side) are few and far between. Comment by TheWheatOne And suddenly I'm glad that I've temporarily had to stop paying to play my account. Can't hack an inactive account, can you? ;) This is super ironic for me. I stopped my subscription for a while, during when MoP was coming out. I was hacked, and not only did they give me a subscription, they bought MoP for me and leveled me to 88. I also got a crap-ton of mats of all types. Best thing that ever happened to me. Comment by dtylertx if you feel that the authenticator is a gimmick to try and get money from you... i feel sorry for you but that is your right. Frankly, I think you're a fool though. try not to be too insulted. Comment by Nulgar Usually changing your password every few months is the safe thing to do since most of the time the hackers have had your password on their database for a few months and changing your password nulls that list of "people to hack".\r
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This needs to be emphasized. There are rarely "sudden hacks" where thousands of innocent players get their account taken away, the hackers usually already have the login information through keyloggers installed maybe months before. They just wait for the right moment to strike. Comment by gugaimba Does anybody know if Blizz can tell us the ip address or where did came from a possible invasion on an account logged in?
Cause one time, my account was closed after a message saying sth like "suspicious activity bla bla".

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Account Security Warning: Mobile Armory and Battle.net Website

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