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Post by
Berndorf
i dont see why you still bother with that guy...if blizz says he botted, he did
his case is classic, butthurt botter
oh if u ask, i have some "friends" who did the same as you, deny that you are botting till the last second
you are either totaly fool or you have a lot of faith
You really think Bliz is that foolproof? I hope you don't trust our gov't as much as you trust Bliz(if you are American).
Post by
1144074
This post was from a user who has deleted their account.
Post by
965055
This post was from a user who has deleted their account.
Post by
Eccentrica
If you were on vacation that's just ridiculous. Perhaps you could request a record of your login time from Blizz because you were afraid you were hacked. They might still give it to you even though your account has been closed. That would seem like a fair request.
Even if they would, it is utterly irrelevant. We are responsible for what occurs on our end. Even if he could prove to their satisfaction that he was away from his primary residence during account logins, he cannot prove to their satisfaction that he didn't have a housesitter, or let a family member logon to his account, or anything else.
Given the commonalities with the most recent similar tale in the Help forum, it seems that if (big huge font 72 if) hackers are able to clone our IP addresses, it gives us all cause for concern, and not about something as absolutely trivial as WoW accounts. Identity theft is no joking matter.
Post by
1144074
This post was from a user who has deleted their account.
Post by
Brooklynboy
Eccentrica......Yes, I think you hit it with the comment on his wife. As I read his story, his wife came to the surface. That was the first thing that came to mind. Also someone else could have had access to his account. I've been with Blizzard many years starting with the first Diablo, being 70 years old this month, WoW keeps me young, my son and grandchildren and daughter-in-law play as a guild. Blizzard has always treated us with respect.
Post by
Shadoed
I'm confused by some of the statements made here. I am also appalled that you so blindly trust that the word of Blizz is infallible and if stated by them must be taken as gospel. I don't expect you to believe me on blind faith, nor do expect that you should believe them on blind faith. You are absolutely entitled to your opinion about my case whether you side with me or them in the end really matters not to me. My account is gone and I gain nothing personally from posting here except to warn the rest of you what can take place. I only ask that you are aware and make educated decisions concerning your dealings with Blizzard. As for your "Friends" I am sorry that you find yourself associating with such individuals, I myself have a very low opinion of those that BOT, and even lower opinion of Gold Sellers,
Remove all Botters and Gold Sellers from the game? Yes please
Do so by sweeping innocent people up in the process? Not while I have breath to speak
edit: Spellcheck :)
I don't think that it is a matter of taking sides, but you are right about making an educated decision on the matter. The question here is the same as many matters, look at the available evidence and what is the most likely scenario and if you looked at it objectively yourself would probably come to the same conclusions.
What you are asking us to believe is that a huge corporation is picking out accounts to ban to force people to go and buy other accounts, but there are a couple of issues there;
1 - You would have to buy the games again, yes, but at the price they can be picked up these days they are not making much, if any money from the box sales.
2 - They make money from subs, so losing a sub to gain a sub is not a model that makes sense
3 - Can you say 100% that even if you yourself did not bot that someone else didn't, from what i have read up to now, you cannot
4 - There is a small argument that if they are banning gold sellers in large amounts then the aim is to create revenue from that and you got caught up in that net, but that falls foul of points 1, 2 & 3.
Again, you are right that you cannot take the word of either side of this argument as gospel, you have to look at the facts and make up your own mind. Could they have banned you incorrectly, possibly, but as for a conspiracy to create an account turnover, i personally don't think so.
Post by
Jkpman
“Okay then. First lets go ahead and start from the bottom and work our way up. Threats to no longer pay us monthly really are not too compelling when we just closed your account. We like getting money, sure. However when we close an account like this we have determined that your violations are enough to no longer be worth you paying us to play our game. We do not do that lightly, and we do not do it at random.
To be clear, this is not an "Autoban". The decision to close your account was based on it's history(you were actioned in June for botting, that was your warning), the severity of the violation(botting can get your account closed outright) and the solidness of the data we collected on your account.
To be safe both myself and the last game master have gone over the collected info to make sure it was accurate, and to see if you're account may have been hacked. However the data collected does indeed confirm a bot was being used on your account and login information confirms it was not a hacker doing so. Perhaps another person in your home was doing so while you were on vacation, I'm not sure. In the end it does not matter though, as you are responsable for your account and who has your account information. We can't tell the difference between you and someone with your login info who is using your computer.
I'm sorry if you disagree with our findings here but at this point your account is closed and will not be reopened.
You really seem to have an issue with Blizzard employees, yet nothing in the above responses could be considered self righteous or vindictive.
Your conspiracy theory defies logic, destroy a happy long term customer so they "might" buy a product that represents a tiny fraction of the amount they would otherwise invest.
That is sheer lunacy, even if they had thoughts of that nature they could simply re-write the ToU, slip in a part about inactive accounts face deletion, and all those people who unsub because they think they've seen it all after one LFR would need to rebuy the game to see the next content patch.
My two cents:-
No smoke without fire, you got caught and were unable to worm your way out of it this time,
If it wasn't you it was someone else near you. (I'm hoping your wife, that would be quite a story "Oh you got your husband back...however did you do it?")
The data doesn't lie, and despite your conspiracy theories, Blizzard do not ban players lightly. (See trade chat on any given moment and see players who should not be allowed to play yet have been allowed to continue for years)
And Banning trolls is probably more viable than banning innocent people, people who feel harshly done to are less likely to subscribe again, someone who lives to troll trade will buy, even if it's only vanilla. (Seen it happen several times)
Banning you means a loss of a lot of money. (potentially assuming you have the good sense to quit)
It's would not be good business sense unless it counteracted a bigger menace.
Post by
Garasumi
Did you also have the mobile auction house app? My account (along with many, many others) was comprised through that app. Even though the problem originated on Blizzards end, it was much more difficult to get everything back than I thought it should be. However, I did get everything back.
Post by
Jkpman
Did you also have the mobile auction house app? My account (along with many, many others) was comprised through that app. Even though the problem originated on Blizzards end, it was much more difficult to get everything back than I thought it should be. However, I did get everything back.
That is not relevant.
He was caught botting.
3rd Party software such as a bot alters information sent to Blizzard, They can detect it, and it's pretty much foolproof as nothing else really has a need to access that information, in fact it's actually a security measure to ensure client fidelity.
The GMs in this case have plain and simply said the guy was botting and the information they used to close the account left no room at all for doubt.
1 less botter in the game!
Post by
1144074
This post was from a user who has deleted their account.
Post by
Jkpman
Let me clear this up, I am 100% sure that she had nothing to do with it, .
Because you did it?
Actually I think most of the comments mentioning your wife were probably in jest too.
All the evidence points to you, or someone close to you being the guilty party.
Blizzard can tell if you have been hacked, there is another thread in the help section with an official Blizzard response that says they can.
Ergo the problem was from your side, from your computer/IP address.
They don't have to waste time and effort on you proving to you they have evidence, they clearly do, you got your botting ass banned and they are pretty much done and dusted with you.
Most people would do the same after catching someone with their hands in the cookie jar.
Rant all you want, but something you did or someone close to you did resulted in your account ban.
Unless you wish to speculate that a ninja gold farmer has been breaking into your house at night to make gold whilst you were offline, then I don't think there is anything more to say.
Post by
1144074
This post was from a user who has deleted their account.
Post by
Jkpman
3rd Party software such as a bot alters information sent to Blizzard, They can detect it, and it's pretty much foolproof as nothing else really has a need to access that information, in fact it's actually a security measure to ensure client fidelity.
Its easier to argue this point than any other. If this were even remotely true there would not be any Bots in the game at all, since we all know they are a plague there is no logic to your argument at all. There is also the fact from my point of view that I know 100% I did not Bot, so their "Solid Data" sounds like smoke and mirrors to me.
Don't be so naive. Despite this it is still like looking for a needle in a haystack to sort through all that information.
Most likely you were reported, THEN investigated.
Or perhaps checked up on as a repeat offender.
What Data? Have you seen it? I know I have not. Data that I used a BOT does not exist in this world, because I did not.
Oh I see...Blizzard said it exists and is solid, therefore it must be true...
Actually yes it's solid.
Their concern is the rest of the genuine players and the quality of gameplay for those who choose not to cheat.
They have no obligation to prove to you or show you how they caught you out, but they do have internal standards to make sure they just are not randomly losing the company a lot of money by banning people based in hearsay.
Like many have said, a lost sub is a lot of money, especially from a long term subscriber who are amongst the loyalest, They don't ban without evidence.
You signed the ToU, you broke the ToU, you got banned.
This is not a court of law, you have no rights here.
Post by
1144074
This post was from a user who has deleted their account.
Post by
Jkpman
You really seem to have an issue with Blizzard employees, yet nothing in the above responses could be considered self righteous or vindictive.
Play the game for 5+ years without ever breaking a single rule, have your account Banned and continually have your honesty in this matter questioned, then receive a similar email as this and let me know how you feel about it. Its very personally offensive to know that I have done nothing wrong and have absolutely no recourse or way of defending myself. Again I say Please Blizzard if this data collected is so solid, please so me a single line of code from it, any evidence at all, anything? No? well I guess we will take your word for it...
Your honesty is very much under question.
Let's just say I would trust the word of several Blizzard employees whose job it is to examine cases like this and then pass judgement, over some random guy who shows up on a forum claiming an injustice.
The security of your computer is your responsibility as is who can and cannot access your account.
Blizzard have apparently detected on more than one occasion 3rd party software being used to access your account.
In plain black and white, you are guilty of breaking the ToU either directly or indirectly.
Money talks. Blizzard a company often accused of moneygrubbing chose to lose money by kicking you out.
Like all you conspiracy nuts say...follow the money, Well I did and you sir deserved the ban.
Post by
842375
This post was from a user who has deleted their account.
Post by
1144074
This post was from a user who has deleted their account.
Post by
Berndorf
i dont see why you still bother with that guy...if blizz says he botted, he did
his case is classic, butthurt botter
oh if u ask, i have some "friends" who did the same as you, deny that you are botting till the last second
you are either totaly fool or you have a lot of faith
You really think Bliz is that foolproof? I hope you don't trust our gov't as much as you trust Bliz(if you are American).
im from europe sorry
if they didn't have real proofs they would give him another chance (change ban to temporary supression)
apologies for the bad english
Its not always a matter of hard proof though. It can just be a matter of him fitting a certain profile or behavior pattern and then having the other ban so they decide to just permaban. Chances are that Bliz employees are dealing with hundreds of similar cases every week and therefore aren't going to try too hard to get his side of the story.
Post by
DeeMonica
I have noticed that they have some canned messages that get whispered to accounts that they notice some form of activity on that they deem suspicious. Since I am currently on workers comp due to a back injury, I am spending a lot of time logged in. I also get logged out a lot due to inability to get back to the computer in time (system timeout) or due to my less than perfect internet connection.
When I do get that whispered notice, I usually return a less that complimentary return message. If they take offense to my return message, then the feeling is mutual. I am just doing my thing at the hours that I can make it from the bed to other side of the house where my computer is located.
I do have a few observations:
1)
Bots are a problem with just about all online games.
Unfortunately, the bots that companies use to detect bots are generally next to useless.
2)
Hacked accounts are an ongoing problem.
I know of several that have been plagued with this problem, here and on other gaming systems.
3)
Abuse of outside sales.
Any outfit that allows outside sales of in-system items is going to have a problem. Why the majority of these outfits have not done something a simple as an authorized list of outside providers with a system authentication is beyond me.
4)
Less than mature players.
They think they can get away with anything. Unfortunately happens all to often.
Having said all of this, the original poster may be correct in all of his statements. Unfortunately, all of us are playing a game that may be interrupted by immature players or even the system at any time. I may not like it, but it is a condition that is beyond my control.
As for the CS complaints in this thread, I do think they should give out some information. If they think the system is hacked and they provide dates/times/IP/MAC of those that are suspicious and
work with the customer
to correct the problem, that would benefit them a lot more. As for the bot complaint, a bit harder to prove, but if they state that a particular action is suspicious (they can be general enough to not give out detection methods), that would go a long way towards keeping customers happy.
As mentioned earlier,
NOTHING IS BETTER THAN ACTULLY USING YOUR EYES!
It is fine to use system bots and other computer detection methods, but in the end, an actual eyes-on should be a requirement before any banning action and should be backed by statements of dates and actions observed to be bannable.
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