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Wowhead client Gray blank UI [Solved]
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Post by
Mirhako
Im making this post even though i figured it out. Hopefully if anyone else is having trouble this may help them get things going again.
Problem:
started my client and it updated. Started again and nothing. Clicked again and got the UI wityh nothing else. Just gray space.
Tried to reinstall many times, turned my AV off, rebooted etc.
Solution:
I deleted my C:\Programdata\wowhead\ folder. Reinstalled, updated and no problems.
Also as said, you may have to ctrl+shift+esc and close the wowhead process. After deleting the folder, removing the client.exe and making sure process is shut down. Then reinstall and hopefully things will work properly.
Doing this, did NOT lose any data waiting to be uploaded, my log in etc.
Conclusion:
Im guessing a bad update corrupted the files somehow. Deleting them let everything reset.
I'm sorry if this has been discussed before, but I searched earlier while troubleshooting and saw nothing.
EDIT: to clear things a little
I am not a programmer by any means, but I am generally good at troubleshooting stuff. I don't mind helping people out, but it is rough for me unless I can reproduce the problem. Hopefully though some of what I posted here, will catch the eye of somebody who might know exactly whats going on though.
Post by
Monique
I am having this same problem I delete the folders and try to reinstall but I keep getting gray blank ui on wowhead uploader. :(
Post by
Gendou
I was having the same issue.
I deleted my copy of the Wowhead client (which took a little work, apparently it hung around in the background even after being closed, so I had to open Task Manager and kill a Wowhead process in order to delete the client) and downloaded and installed a new one from
http://www.wowhead.com/client
After installing the new one, I ran it and the UI was no longer gray - until it immediately grabbed an update from the server, crashed, and now the UI is gray again.
So there's a bad copy still out there.
No logs or anything else seem to be available as the UI is greyed out, but the Client version is showing as 1.8.7.
Post by
Gendou
Found one of the (many) logs for tonight at C:\ProgramData\Wowhead\Wowhead Client\log
Wowhead Client launched with 0 argument(s).
Wowhead Client (1.8.7) started.
Creating `ContainerForm`.
Creating `MainForm`.
Deleted `MainForm`.
Deleted `ContainerForm`.
Closing application.
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