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WoW customer service so indifferent to players enjoyment of the game?
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Post by
wrlwnd
OK, one last go at convinving you, then I'm going to go away
This will be my last as well.
Berelain,
Thank you for a reasoned questioning of my position.
In terms of the 5% question it is on the base stats of an item/ability, so in the above scenario I would assert that changing the heal buff to 9.5% is a 5% nerf. My rationale for this is that the player chooses this it ability over others based on the published stats (10% healing bonus), I don't know this class so I don't know what other options there are, but I assume there are some.
The compensation should be proportional to what the player gave up to get this ability/item.
In the case of abilities they should be granted a respec if they choose, in the case of items it is harder as in many cases you cannot easily replace an item for a reasonable amount of gold, however I believe some effort should be made (say 500g to buy a new gem or 2 etc).
So your proposal is to say for the portion of the population that a nerf affects, I will use the idea that it only affects 1 class and the classes are equally distributed, should get something like 500G. With that idea the quick math provides:
10 classes with 1 affected = 10%
12 million accounts (ignoring multiple toons per account) times the 10 % =1.2 million
500G times the 1.2 million accounts = 600 million additional gold in the wow economy
Can you not see how this can seriously affect the economy of the realms?
The fact that Blizz is making some effort to acknowledge the inconvenience that it has just visited on it's paying customers is what I am after.
In many cases it is impossible to undo the choices that were made subsequent to item purchase etc (prior to nerf announcement), but that does not diminish the fact that since the player is the one spending their time and gold adjusting to the nerf that Blizz shouldn't contribute to the fix/adjustment in some way.
The actual mechanism would be straight forward, if an ability is nerfed just allow a free respec to everyone in that class.
If an item is nerfed mail X gold to everyone who has that item. This would need to have some proportionality as a level 85 item has a different value than a level 15 item.
Although this would be far from perfect, it would certainly show that Blizz recognizes that it is asking it's own customers to redo their toons and spend their time because of something Blizz did.
I am not looking for a windfall or even for Blizz to cover the full cost, as that would be different for everyone, just recognition from Blizz that "yes we need to make adjustments that negatively impact the players abilities and the choices they made for their toons, here is X gold to help offset that cost in time and materials needed to adjust to the changes".
Again as I showed by the above math you are asking for a major imbalance in the economy. Plus this would add serious additional programming required to implement a change in that it requires the nerf to look at toons and if the are nerfed, then send them the compensation, a serious overhead.
When there has been significant changes to talents, Blizz has wiped the talent trees and put a notice on the opening page that the toon now needs to be talented.
And as a final note I have not seen a response from you on the converse of this should they buff something is the that toon expected to compensate Bilzz the additional gold?
Post by
Adamsm
Again Merlin, go complain about this on the official forums alright.
Post by
781960
This post was from a user who has deleted their account.
Post by
Adamsm
Again Merlin, go complain about this on the official forums alright.
This is a forum about WoW, and this is a topic pertaining to WoW; what's the harm?
That if he wants an actual response from a GM or a Blue, he'd need to do that on the forums; all he's doing here is complaining.
Post by
437304
This post was from a user who has deleted their account.
Post by
Monday
Berelain <3 your name. Just fyi.
Post by
781960
This post was from a user who has deleted their account.
Post by
Adamsm
Oh, I more then willing admit to complaining about Merlin and his complaining; would be different if there was a discussion, but there isn't, it's just one person saying the same thing every single post.
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