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Publicado por
deathbyte
You keep saying, "you will get instant access when it goes live" but what you are also missing is that he says "to the public" They way I see it as you are not part of the public, when you sign up for the AP you are no longer part of the public, the other 9 million WoW users are. You are part of the special few you will get that "backstage pass" to an early event then you will have full access when everyone else gets their invites or entries.
Publicado por
TheReal
snip
Bait and switch can also refer to the substitution of a lower VALUE good for the same price, or at least that's my understanding of it. In fact, I think the substitution of any good or service at any difference in value would qualify as bait and switch. If there's another name for such a tactic, please let me know so I can stop using the wrong term.
In this case, the AP subscribers who purchased it primarily for the "instant" beta access are getting less value than they expected but at the same price they expected to pay.
Publicado por
deathbyte
You should really not call it "purchase" you aren't paying for anything extra, you are paying the same price as normal you agree that you will pay that SAME price for a year and get a mount, D3, and access to a beta.
Publicado por
hatman555
You should really not call it "purchase" you aren't paying for anything extra, you are paying the same price as normal you agree that you will pay that SAME price for a year and get a mount, D3, and access to a beta.
I was thinking about saying something like this. BUT there is the small percentage of people that will stop playing and paying for wow in between expansion releases. They will save 5 months of pay, and then start playing again before the next release. Part of the marketing genius that AP is, is that it brings back a lot of these players.
So, if you came back purely because you wanted to play new content, and you were hoping that the Beta would give you that new content, then you would be one of the impatient people looking for that Instant beta access. You would also feel that if you needed to wait 3 weeks, then that would be 3 weeks which you have been paying for something, and not getting what you want.
I believe that, that percentage of people is pretty small. Unfortunately, because of break in pay history, its probably those people that will be on the last wave of AP invites. I LOVE THE IRONY! ^_^
Cheers,
Hat
Publicado por
Mimer
I dont feel cheated at all, mainly becouse I found the AP to be well worth every penny without the beta access, witch I will get eventually anyhow. Still I can understand why alot of people are frustrated about this but if we sit back and consider the benefits of having paid for AP then...well it really dosn't seem that dark anymore.
Sure some of us paid and wasn't included in the first few waves, but the beta is nearly unplayable from what I read around forums, and Blizzard have stated that every AP holder will get into the beta, sooner or later. We still got a free copy of Diablo 3 and a mount, not to mention the subscription cost that many of us would have paid without no benefits at all normally.
Not trying to say that Blizzard havent done wrong by their customers, I believe they have in a way. But there's alot better benefits in this cake then beta access.
Publicado por
qwertydood
I've only read a few pages here and there, and one argument I've seen that has come up that seems to be ignored every time is this:
When you saw the agreement and interpreted it to mean that you were given INSTANT access to the beta, did you stop and think about whether that was realistic or not? If people truly interpreted the agreement to mean that all annual pass holders would get instant access to the beta, there is no way that they didn't at least stop and think "Huh, I wonder how they are going to manage getting that many people onto the beta servers at once."
I'm going to be brutally honest and candid here, it looks like the people who are arguing against Blizzard are really just very bored and want something to complain and be passionate about.
Whether thats true or not, that's what it looks like to me.
Publicado por
TheReal
I've only read a few pages here and there, and one argument I've seen that has come up that seems to be ignored every time is this:
When you saw the agreement and interpreted it to mean that you were given INSTANT access to the beta, did you stop and think about whether that was realistic or not? If people truly interpreted the agreement to mean that all annual pass holders would get instant access to the beta, there is no way that they didn't at least stop and think "Huh, I wonder how they are going to manage getting that many people onto the beta servers at once."
I'm going to be brutally honest and candid here, it looks like the people who are arguing against Blizzard are really just very bored and want something to complain and be passionate about.
Whether thats true or not, that's what it looks like to me.
Some people have no technical knowledge whatsoever. They're more than happy when they can double click the WoW icon, fill in their log-in information, and get a "Success!" message. When things don't go that smoothly, they freak. A Venn diagram would probably show a huge overlap in the number of people who thought they were getting instant beta access and the people who are not savvy with a computer.
Is that to say they should be absolved of guilt for not reading the contract correctly? No, but perhaps Blizzard shouldn't have put an informal, poorly worded description of the AP benefits out there for people to misconstrue before officially offering the AP.
It all comes down to communication. Both Blizzard and the AP buyers should shoulder some of the blame, but I can certainly understand why some people are upset. When people are upset, they complain. If you can't understand why they're upset and/or don't believe they have a right to complain, then quit dragging a thread like this into the spotlight by presenting both sides. Let those who want to complain do it and bump your post count elsewhere.
Just a reminder:
(For the record, I didn't sign up for AP)
Publicado por
479137
This post was from a user who has deleted their account.
Publicado por
161859
This post was from a user who has deleted their account.
Publicado por
479137
This post was from a user who has deleted their account.
Publicado por
161859
This post was from a user who has deleted their account.
Publicado por
Candlekeeper
When you saw the agreement and interpreted it to mean that you were given INSTANT access to the beta, did you stop and think about whether that was realistic or not? If people truly interpreted the agreement to mean that all annual pass holders would get instant access to the beta, there is no way that they didn't at least stop and think "Huh, I wonder how they are going to manage getting that many people onto the beta servers at once."
They manage to keep 10 million subs playing on the release of cataclysm.
It wsn't missinterpreted, either blizzard didn't go to grammar school for giant companies or they really ment instant when they wrote it.
What I said in my first post, if you trust blizzard, why would you ever think anything else than what they said?
A big company should not rely on users to figure out things for them, no one thinks that.
They made the contract, in a legal case, assumptions are ignored as they hold no ground.
If Blizz stated "you get guaranteed beta access" instead of "you get guaranteed
instant
beta access", does anyone really believe that would have had any real effect on the number of AP subscriptions? I highly doubt that anyone who signed up was like "I'm only getting the AP if I get into beta on the first day. If I get in on the 5th day of a 3 month long beta - screw that! I refuse to get the AP."
There was no reason for Blizz to purposefully deceive the public since there was no gain for the theoretical "deception". So why is it so hard for people to believe that Blizz was not purposefully trying to screw people over?
It's been two weeks now and it's not that you don't get in to beta, its that you got tricked.
I neither think blizzard would intentionally trick people, but they made a mistake and now they don't stand for it, instead they are waiting for everyone to get invited and hope that this fiasco is forgotten.
There are two keywords it's guaranteed and when.
The combinations of those two means that you are assured what ever agreed at that specific point.
When is not after, there is a difference and if they ment after, they would have wrote it that way.
Publicado por
331902
This post was from a user who has deleted their account.
Publicado por
lonewarrior
You should really not call it "purchase" you aren't paying for anything extra, you are paying the same price as normal you agree that you will pay that SAME price for a year and get a mount, D3, and access to a beta.
Disagree here...the pitch was used to lure a purchase which otherwise may have not been made.
I'm sure there are many among us who made a purchased based on a rebate and never received the refund because of some small technicality.
Had the rebate not be originally offered, a different item purchased may have been made.
Advertising is littered with ambiguously worded phrases.
How may consumers have been deceived by those free 30 trial ads only to find a full price charge on their credit card after the 30 days. Just "Google" and see the length of consumer complaints.
Automobile ads that have asterisks next to the low printed price only to post at the bottom of the ad..stipulations in such small print that one needs the Hubble telescope to read them.
Many moons ago I work for a magazine selling company that held a millions of dollars prize contest. You usual saw there ads on TV in January.
These guys were the masters of ambiguous wording.
People use to show up at the front door thinking they already won the prize.
Elderly people ordering magazines they could ill afford..believing it was necessary to have a chance to win, although it never was.
They got away with it for years. Eventually enough people complained to the state and they were publicly forces to change their advertising practices.
Point is..OP you got duped. Take it on the chin or contact the consumer affairs dept in California(Blizz operation state site).
If enough people feel as you do...the state may bring the issue to Blizz for a response.
Where it would go from there is up to Blizz.
Not sure what you were expecting from the rest us.
If you were looking for feedback...well you got them.
But to continue to take issue with people who didn't see it as you did when you should be taking the argument to Blizz front door...just leaves the appearance of sour grapes.
If you wanted a 100% consensus with your view, then stipulate it next time.
"Only post if you agree with me"
Peace!
Publicado por
479137
This post was from a user who has deleted their account.
Publicado por
161859
This post was from a user who has deleted their account.
Publicado por
161859
This post was from a user who has deleted their account.
Publicado por
331902
This post was from a user who has deleted their account.
Publicado por
479137
This post was from a user who has deleted their account.
Publicado por
Candlekeeper
t's been two weeks now and it's not that you don't get in to beta, its that you got tricked.
I neither think blizzard would intentionally trick people, but they made a mistake and now they don't stand for it, instead they are waiting for everyone to get invited and hope that this fiasco is forgotten.
There are two keywords it's guaranteed and when.
The combinations of those two means that you are assured what ever agreed at that specific point.
When is not after, there is a difference and if they ment after, they would have wrote it that way.
It was "not" intentional (per your post). So why make a big deal of it? Unintentional consequences should not be treated like intentional ones. They are very very different.
You (and many others) might be getting a little too hung up on a few poorly chosen words by Blizz. Originally, I can understand. However, now that people realize it was not intentional, why still so upset?
I don't know how many times I have told you now, it's not that worded it wrong, its not that they didn't do it on purpose.
Its that, 1. We got tricked 2. They take no responsibility for their mistakes.
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