Hacked years ago Blizzard support site no help

Publicado por 1245816

This post was from a user who has deleted their account.

Publicado por rahael

Call Blizzard's support line. You can use your CD keys and/or send them a copy of a photo id to regain access to an account.

Publicado por 1245816

This post was from a user who has deleted their account.

Publicado por SoCalWoWGal

Call Blizzard's support line. You can use your CD keys and/or send them a copy of a photo id to regain access to an account.

I am sorry to tell you that this information is no longer correct. Blizzard does not maintain any incoming customer support phone lines and only provides customer support through a Callback System.

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To the Original Poster:

Start here - Contact Blizzard Support
> Select World of Warcraft
> From the drop down menu Select "I think my account was hacked"
> From the drop down menu Select ""My email address was changed"
> Select Continue

You will be asked to verify your ownership of the account, so having the CD keys as well as Government Issued ID will help.

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You may find the following Support Articles Helpful:

Publicado por 1245816

This post was from a user who has deleted their account.

Publicado por SoCalWoWGal

My apologies that it did not work, try this link which should have the three support options available at the bottom:

I can't remember or I no longer have access to my old email address.

If you prefer to select the options yourself:

Contact Customer Support
> Select World of Warcraft
> From the drop down menu Select "I can't log in"
> From the drop down menu Select "I can't remember or I no longer have access to my old email address"
> Select Continue

EDIT: Looking at the links that Sas148 was able to provide for this issue, the second page that you linked has a link at the bottom "To contact Blizzard Customer Support - Click here" which should get you to the options that I have noted above.

Hacked years ago Blizzard support site no help

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