Stuck in dungeon, what do I do?

Beitrag von catsjpg

I had just leveled a new DK to 58 and finally got out of the starting zone. I queued for a random dungeon and once it told me i could enter the dungeon it took me to the loading screen (like normal :P) the load bar had gotten to the end but then it just paused there for maybe a minute, then i was disconnected. I tried logging back into the character but I can't because it just disconnects me everytime. This happened 2 or 3 hours ago now. what should I do? should I submit a ticket?

Beitrag von SoCalWoWGal

From: (Sticky) *****Instance/Connection issues - 10/21*****

The Blue Post was Edited by Vrakthris on 10/21/13 6:31 PM (PDT)

Update

Our Realm Techs continue to look into the ongoing issue that several of you are experiencing attempting zone into instances/BG's. We do not currently have an estimate on when the issue may be resolved but we will provide what updates we can as they are available.

If your character is currently stuck and you are unable to log into it, please submit a ticket through the Support site or through the in-game interface on an alternate character.

From the pre-defined topics select:

•I have an in-game issue.
•My character is stuck.

Select the appropriate character that is stuck and submit the ticket. A Game Master will be along as soon as they can and try and move the character to allow you to log back into it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hello folks,

We are aware of an issue with several realms going offline. We are looking into the issue and will provide an update as soon as we can. Hopefully it is just a minor hiccup but will let you know.

Beitrag von SoCalWoWGal

You are not alone. I have a toon that is currently not able to login (the instance was Ulduar), I have two friends that are unable to login to a specific toon. I plan on calling them tomorrow.

Just a guess but I think it might be related to the connected realms.

No need to call Customer Support, just submit a ticket as instructed :

If your character is currently stuck and you are unable to log into it, please submit a ticket through the Support site or through the in-game interface on an alternate character.

From the pre-defined topics select:

•I have an in-game issue.
•My character is stuck.

Select the appropriate character that is stuck and submit the ticket. A Game Master will be along as soon as they can and try and move the character to allow you to log back into it.

Beitrag von catsjpg

Thank you. I submitted a ticket -- i hope they get back to me soon >.<

@SoCalWoWGal
Also if you notice, I posted my comment prior to your comment. 22 minutes < 26 minutes!

So when I posted the comment I had not read your comment as it would not exist for another four minutes!

I'm afraid to enter instances on my other toons as well, which is basically all I do on my toons.. Guess i get more joy out of dungeons and bg's than i do from questing. :P(##RESPBREAK##)2060##DELIM##Sas148##DELIM##

Stuck in dungeon, what do I do?

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