- Master Snowdrift – Master Snowdrift recognizes that the battles between the Horde and the Alliance have contributed to the monastery's dire state. Heroes seeking this wary pandaren's loyalty must first best his students. Only those who prevail can face Snowdrift himself, a paragon of martial arts who has dedicated his life to attaining perfection of body and mind.
- Gu Cloudstrike – Before the escape of the sha, Gu Cloudstrike was entrusted with training the elite Shado-Pan spellcasters. Now this formerly gentle and reserved pandaren revels in unleashing his astounding powers, with devastating consequences. He has asserted control over the mystical Azure Serpent, and his students are helpless in the wake of Cloudstrike's lethal attacks.
- Sha of Violence – Bloodthirsty, ruthless, and savage, the Sha of Violence is unfettered within the Shado-Pan Monastery. Feeding on the Horde and Alliance's brutality, the entity gleefully ravages the monks who struggle to impede the monstrous onslaught.
- Taran Zhu – The Sha of Hatred has tainted Taran Zhu, the Shado-Pan's pragmatic and mighty leader. Once devoted to protecting his beloved home, Zhu now burns with seething hatred for all life, twisting his perception of everything--and everyone--around him.