I'd say "finally" but after reading carefully, it's just an automated way so you don't have to write an elaborate text about what happened to your account.may accelerate the process a little bit, but I'm afraid it could still take quite some time before they answer.
A good idea, as long as it never becomes compromised
Cool cool, Should help.
Took long enough.And yeah this won't immediately ( in most cases I'd assume anyway ) give you control over your account. But it should definitely help expedite things.
Well maybe it's just me, but the US b.net addresses stick out - this being rolled out worldwide or just the US?
Uhm.... good idea essentially, but unless the system is 100% error free, which software systems never are this thing will itself become the greatest danger to player accounts.
Sounds like a little set up is required, which sounds like a pretty good idea. But I can see how this might not work as well as intended. However, it still may expedite the process slightly. Idk, if I was in change I'd just make everyone buy an authenticator.. I mean, they are dirt cheap anyways :P
Call me paranoid but I had to hover over those links just to be sure they weren't really heading to http://us.batt1e.net.login.secure.lolhackinguraccount.rightnow.com or some such >.>
Sounds great as long as the farmers don't figure out any of your personal info and use it to hack your account >.>Beware facebook users?
Actually, I've always been impressed with Blizzard's customer support, and this is only gonna make it better.
Why ... Why ... WHY HASN'T THIS BEEN REALEST TO EU?
It's a cheapskate non-solution that actually will make the problem much worse. Hackers formerly only interested in account info will now seek to hack emails and accumulate info about players by logging not only WoW input but all PC activity. Since they are already engaged in criminal activity as is, they may even leverage their new scope of action to sell not only gold and accounts but credit card numbers and personal info. If this sounds implausible, consider that it's the same organized criminals irl who do prostitution, drugs, gunrunning, extortion and chopshops. There's a reason why: synergy.What Blizzard needs to do is...spend money on the problem...by hiring PIs and GMs...and they do not want to do that...so the problem will persist. It is just that simple.
The problem, Aetsu, will persist as long as people are stupid enough to click on links and not keep their software up to date.Blizzard does everything they are able to do short of IP-banning the entirety of China from the NA servers, which I highly doubt would be a wise business decision.
curious about how they verify its you, like what kind of questions will they be asking? your security question? cuz i forgot what the answer to that is YEARS ago