Sounds like your problems aren't with the authenticator but with your memory.I have an authenticator on my key chain. I play in two locations so I can't stick it to my monitor like others. It doesn't add very long to your login time. Takes only a few seconds to hit the button and type the numbers it tells you to type. I have four 80s and I'm working on a fifth 80 now. I'm also the GM of my guild and have a restricted tab in the guild bank full of epic/rare items. I farm a lot and usually have 5k-10k gold on my account at a time. I'd be devastated if my account was hacked. The authenticator gives me a little peace of mind.
I love the warm fuzzy feeling my Mobile Authenticator App gives me. I have only had one issue with it, and that was when my iphone died. Luckily i had merely run the battery dead, and it just needed a charge. But this raised a red flag for me. What if my iphone decided to go into the river with me one day? The phone and in-turn the Authenticator App will lost, along with my ability to play for a week or so... unacceptable. So remember, while a thief may not be able to access your account without the Authenticator, neither will you.
I wasn't warm to the concept when I heard about it. Then my "got hacked twice even tho I'm paranoid" friend got one for himself and bought 2 of these as gifts for me and my wife.It took me 2 months to actually set my account to use it and almost a year for my wife to do the same (we're very lazy about this kind of stuff).I was very reluctant at first because I thought something would go wrong at some point with my account.Turns out it works great. No hassle, no problem. No "moving it farther than 12 inchs from my machine" either so I think I've circumvent the biggest flaw of the system: Even if the authenticator looks small enough to be portable, it is not.As long as you think of it as a 500 pounds block of cement you need to keep in range of your keyboard, you should be ok.
I've had an authenticator since it came out. The extra layer of security is invaluable, and considering how cheap the authenticator can be there's really no reason to not have it if you value your account. I have not once lost my authenticator. It lies sitting on my keyboard. If I have to take it with me for any reason it goes on my car key chain so I would not lose it.
My authenticator is my iPhone. I always have my phone near me, so it's never been an issue for me. If it were on an iTouch or the keyfob, I can see how that could be a hassle.
Not using one, when it's as cheap and easy to use, is like not locking your front door when you leave in the morning because it's too big a "hassle". If you're losing an iphone or a a key fob that often, then you've got bigger issues than worrying about logging on to a game.I keep mine chained to my monitor, I don't play WoW anywhere besides my PC so the mobile part isn't needed, but I know it's always going to be where I need it.Think of it this way. What hassle would you rather put up with, calling to remove the authenticator if you misplace it, or trying to get your character and stuff back?My guild has had several members hacked, some more than once. One victim was the guild leader's wife, which meant that our bank was emptied and our members were able to be gkicked. We nearly lost the whole damn guild, and we did lose our progression in BT since our shadow resist gear mats in the gbank were lost (and never recovered). So I know how bad a hack can hurt.One other reason to get one is that hackers now actually attach their own authenticator to a hacked account, making it that much harder for a person to get their account back. Something that can't be done if you had one attached already.
Out of stupid curiosity a while back, I decided to poll my server (Bladefist-US) and see what the statistical breakdown was like for people that use/don't use these devices, in some for or another.It took about 6 weeks to gather all this data, and I tried to do it at different time during the day so I'd reach as broad a range as possible. I also made a Horde alt and polled both sides of the server.All percentages are rounded for simplcities' sake.Out of 3,546 respondants:
I'm glad I get it free on my iPhone ^.^Anyone with an iPhone or iPod touch should get it no doubt. Less then 5 minuites to set up and its free. It could save you like a week trying to get your account back and all.
i have never had problems with my account, i'm always cautious with key logger looking things and such, but once i got an ipod touch, i decided "why not, its free" and got the authenticatori'm one of those people who listen to a ton of music, so my ipod never leaves my sight, or when it does i know exactly where it is
After I got hacked Blizzard told me about the authenicatore app for the iphone. For me I always have my iphone next to my PC as I have it plugged in to charge and normally I got people texting and calling me. The good thing about the app is it is linked to your itunes account and not the iphone or ipod touch so if you are an idiot like me and acidently format the phone and wipe everything off it you can just plug it back into your itunes account put the application back on and it is already syncd with your choosen Battle.net account. The early vertions of the app were a pain as it took about 15 seconds to boot up and then it changed numbers so fast you got frustraited when ever you had to log on. They have now updated the app and it's a much slower timer on the numbers which allows you to put the code in with no sense of panic.I later found out my hotmail account had been hacked and this is how they got into my WOW account using the forgotten pass feature and then changing the info. I was obviously naive with my account securtiy then and now I have that extra layer of protection but make sure you don't have your itunes account on the same email as your WOW email because if they get your itunes account you can get screwed as they will be able to download the authenicatore that is syncd with your account!
I love my authenticator. When we first ordered them hubby and I ordered 3 of them, one for each of our accounts and one for son. We found out after they got here we only needed on and that we can tie all 3 accounts to the one authenticator. It works easy. We also found out that if all 3 of us use the same passcode number at the same time we only need 1 number to log in with. It has been a huge worry off our mind that we won't get hacked. We have seen too many people get hacked in our guild and have lost the things in the guild bank way too many times to allow it to happen again. We keep ours on a lanyard hanging from a thumbtack near the computers. Well worth the $6 we spent on it. As to the others, we have gifted them to friends that got hacked and lost everything. They go through the mail cheap and work great. Lisa
Clearly the big issue is misplacing your authenticator. The Blizzard authenticator is just a branded form of the RSA SecurID system. http://www.rsa.com/node.aspx?id=1156So how good it is? Short of designated remote terminals it is as good as you can get for remote access control. It's in use in literally millions of places.Blizzard actually charges less for the fob then RSA charges most clients. I'm sure that is a volume issue, most installations don't get to the "millions of fobs price" point. While it is true you can set up all the software on your own PC to make this sort of authentication unnecessary, are you always sure it's all working? Do you log in from different computers? Maybe play from a friends house?It's easy and almost fool proof. I see only one person making post against the authenticator and while I won't numerate his arguments, I will say that NONE of them seem valid.
It does strike me, reading some of the responses in this thread and the OP itself, that the authenticator is just one more thing for people to blame for their own screw-ups. I think this post from the first page sums up my thoughts:
My authenticator stays in my 100 pound safe next to my computer. I log in once and it goes back into the safe.