Post by SoCalWoWGal
In the event that someone comes across this thread and needs assistance with Error 132, here are instructions from
Battle.net support article:
Error 132 is a generic error code that may be caused by out-of-date addons, corrupted files, incompatible drivers, or hardware issues. The steps below address the most common causes.
- Close background applications.
- Reset your user interface to make sure your files and addons are not corrupted.
- Run the repair tool to fix damaged game files.
- Run check disk and defragment your hard drive.
- Certain malicious software can lock down data that the game needs. Run a virus and malware scan.
- Make sure your operating system, drivers, and software are fully updated.
ADVANCED TROUBLESHOOTING
- Crashes can occur if your system components are overclocked for higher performance. Set your components to factory default speeds to resolve this issue.
- Overheating can cause your system to lock up and become unresponsive. Check for overheating components.
- Errors in your computer’s physical memory can cause the game to crash. Run the Memory Diagnostic Tool.
For assitance with a specific step, refer to the links in the original article.
In addition, here is a Blue Post from the Technical Support Forums on Battle.net:
Windows 10 Anniversary update and Error 132
Aug 4
(Edited)
We have been seeing reports with World of Warcraft crashing with error 132 after updating Windows 10 to the Anniversary update that came out on August 2. Many of these crashes look to be caused by the Game DVR in Windows 10 being enabled. Please try the steps below for disabling it:
Search for "Xbox" and open the Xbox app (You will need to log into your Microsoft Account.
Once open, click on the settings option on the left (Cog Wheel).
Click the slider for the game DVR to turn if off.
If disabling the game DVR does not resolve the issue, please also ensure that your graphics drivers are up to date:
NVIDIA video cards
AMD video cards
Intel video cards
After that, you're still experiencing error 132 crashes please create a new post with a DXdiag attached or contact customer support.
DxDiag:
1) Press Windows Key + R.
2) Type DxDiag and press Enter.
3) In the DxDiag window, click Save All Information.
4)Name the file "dxdiag" and click Save
5) Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the "pre" button (It says "Code Blocks" when you hover your mouse over it). That'll make the information much more readable.
Once again, see the links in the original post for additional information.