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Stuck At The Loading Screen
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I'm sorry if there is a thread about this already, I couldn't find one.
Having an issue loading my characters, I can log in, I choose my toon (Doesn't matter which, none of them work), enter world and I get stuck at about 90% before disconnecting and get booted out.
Disabled all add-on's, deleted cache, rebooted my PC; all to no avail.
This happened last year and I recall not being the only one, wondering if anyone else has been experiencing this or know any way to resolve it?
Yeah, there's a known issue with the authentication servers at the moment. Check the eu.battle.net site as it's listed there.
Disabling all addons eliminated 99% of the reasons your computer could be at fault, I'm guessing it's some kind of network issue.
If you are on WLAN, try a LAN cable connection.
Restart your Router or equivalent device, or even unplug it for >10 minutes before restarting it.
If you have a mobile phone/tablet that is capable of Tethering, use its mobile data connection (not WLAN to your router) to log in.
An alternative would be a neighbor's WLAN.
If it works then, it's some kind of problem with your home connection. Contact your provider if it persists for more than 24 hours.
Thank you for the replies.
I am aware of the issue with the authentication servers, but I didn't think it would apply to my situation because I can log in to my account, its when entering the world that issues arise and this is a new issue for me, everything has been fine for months.
Ill reboot my router, see if that helps and I'll return here with the outcome
Edit: Rebooted my router, logged on and I was requested my authenticator, which installed some false hope. Logged in, and the same thing, enter world, stuck at about 90% booted out of game.
Currently EU wide problem and the tech support forum is full of posts about it. My main character was randomly dc'd in Icecrown, cannot log back onto it but alts work, and the main character shows up as logged on even after 15 minutes...
UPDATE: Known issue.
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