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Wowhead seems slow and sluggish
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Post by
Endek
Hi all,
I seem to be having a lot of trouble with the wowhead website being slow / sluggish and pages crashing / freezing. I have been experiencing this for quite a while, to the point where I stopped using wowhead :( before the release of game patch 5.4, but recently, I just wanted to use the sites brilliant resources again and had hoped all was better.
I know a lot of system stuff can cause this, as well as the browser I use, but I am at a loss to resolve it or improve the websites performance on my pc.
It is only the wowhead site that I am experiencing a slow, sluggish experience with.
My broadband and pc are fine, everything is up to date and performing very well. No bad tracking that I am aware of... but I can't help but think some of the adds are playing tricks with me as some of the freezes seem to occur with add changes. (But don't shoot me down as I don't want to trash any adds, I just want the wowhead website to perform better on my system.)
I was using ie10 on win 7 64 and 32, have tried lots of options in there to improve my wowhead experience, but nothing is working. Today, I updated Firefox and currently giving it another run, which so far is not crashing the pages, but is still just as slow and every now and then, the mouse cursor just freezes for seconds on a wowhead page?
Any suggestions on system / internet settings etc would be appreciated.
Post by
Clarkeez
I'd say it would be something to do with your Flash player.
Uninstall Flash then try Google Chrome as a first step.
Post by
Izichial
I doubt it's Flash. I've had issues for a while now as well, including blank pages, error 503 Service Unavailable and endlessly loading pages.
Edit: and posting this I got "connection reset". ._.
Edit 2: and another 503.
Post by
Endek
I'd say it would be something to do with your Flash player.
Uninstall Flash then try Google Chrome as a first step.
Hi and thanks for the suggestion.
I had made sure that my adobe flash player is always up-to-date, but I shall remove it before trying Google Chrome to see if it helps as I was still experiencing sluggish performance with Firefox.
On a positive, it has not been a major Payne today with IE.
Have fun out there.
Post by
Endek
Well, I have now tried Google Chrome as well and whilst it is a little more stable, it is not brilliant.
Whilst Google Chrome hasn't frozen and resets the page like IE 10 does at certain moments, the mouse cursor does occasionally and very briefly freeze in Google Chrome and it seems to be only happening when certain advertisements load...
So not as annoying and more reliable than IE 10 for viewing wowhead on my system, but I can't help but think it is sad that at this moment one of the most used browsers in the world doesn't function that well with the wowhead website. Sad is that.
Have fun out there.
Post by
perculia
I'm sorry you're experiencing display issues like that. Unfortunately we haven't gotten similar complaints to feedback, so it's really hard for us to pinpoint with a handful of users--I use Chrome a lot and haven't had any issues, for example.
We
migrated servers
over the summer because of all the display issues users were having which was a pretty big process, so we are committed to improving display issues where we can. If you think an advertisement may be causing things to freeze, reporting the page to and selecting Bad Advertisement will automatically generate ad data our team can use to remove the ad.
Post by
vizoere
Just thought I'd add that I have had the same problems for a couple years. The wowhead site was so slow that it was unusable. There were long delays when searching, clicking a link, clicking 'Back', or doing pretty much anything on the site. It was bad enough that it was affecting the playability of WoW as well (2 monitors, WoW on one, wowhead on the other).
It's definitely something related to ads, and as much as I appreciate the site and want to help generate ad revenue, I used the Chrome developer tools to find the source of many ads and added them to my hosts file to avoid them. Without the ads loading, the site runs very well.
Over the last few months, there have apparently been new ad sources installed because I'm starting to see some ads again and there's one problem in particular that has popped up that really causes a problem. Some ad or ads seems to be causing a page reload, so that if I sit on a single page for 15 minutes or so, when I go to click the 'Back' button in Chrome, I've got a list of like 10 or so of the same page I'm already on. I even let it sit all night Friday night and when I tried to go 'Back' on Saturday, there were so many of the same page in the list, I couldn't find the previous page without opening the History screen.
Unfortunately, I don't know which ads are causing the problem, so don't know what to "report". Should I be sending generic reports in anyway that say, "there's some ad on this page that causes symptom X"?
Post by
perculia
Yeah, if you believe a page is causing a problem, you can just send a generic report and it will give our ad team the data we need anyway. You don't need to specify a certain ad on the page for the data to get to us.
Post by
Exystredofar
Just figured I'd add that ever since the server migration a few months ago, there are a few hours a day when Wowhead is completely inaccessible to me, changing every day. It's been unavailable for the past hour for me and just now is the first time I've been able to reach it today. It was a lot faster and more stable before the migration, in my experience.
Edit: not sure if this was actually posted as wowhead became unavailable for a minute or two after I posted this.
Post by
Izichial
Couldn't access the site for several hours earlier today, kept getting connection reset.
Post by
701981
This post was from a user who has deleted their account.
Post by
dukeofdarkness
I also have major problems with wowhead crashing/freezing my browser - I'm using IE10 on Win7 x64.
I've tested this with browser windows with single tabs, windows with multiple tabs and with combinations of wowhead only, wowhead and other sites, other sites only.
After leaving my PC for 30 mins, I always come back to a browser where the wowhead tabs have 'whited out': unresponsive, high cpu in task manager and unable to close that tab - whilst still being able to use the browser on other tabs ok.
I also find that after a few minutes of use my browser back button history is littered with references to this url:
http://ib.adnxs.com/tt?id=1770287&referrer=wohead.com&ize=
......
However, pressing back has no effect and then the back history disappears!
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