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Ok so as you may know i made a thread about this i'd say about 2-3 month and i still have not got anywhere . I have lost my authenticator and i have not been able to get on in a few month.Since MoP (More of the reason i'm annoyed i can't play the expansion witch i payed £40 for ). I have sent them images to the expansion pack 's receipt (Digital one witch will be in their database because the image had my Serial on it) And they still say insufficiant ( I don't know how to spell it but i mean not enough) Evidence. i wish to play again but i don't know how ? And i don't have any Government issued id , i have my pass port and stuff but it's put away . What can i do ?
I've not tried this myself, but is it possible to login to Battlenet, cancel out the authenticator request, input the secret answer to your secret question and then remove the authenticator from your account once you've gained access?
Nah mate , once you log in it tells you to put the code in , one you click cancel it back's you out . Thanks for the input tho ! :P
Did you ask Blizzard what evidence they want to have from you? What you have to do to prove its yours? Or did you ask them what other people have to do when they accidently throw their authethificator in their garbage and loose it?
You prolly have been here,but just in case you didn't:
Yea mate , been there a lot of times all i get back is not enough evidence :P
Did you ask them what more evidence they want? Is it that impossible to provide?
Not impossible , but my mam keeps the 'Government Issued id' aka:my Passport Is in the safe . And my mam will not get it . I'll more than likely just cancel my account :)
Too bad m8, I feel sorry for you.
edit: but its in your mum's hands. There is no other way.
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