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Reset Password Error
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I very rarely try to login to wow at a friends house, this causes me to forgot that blizzard dont like this and lock my account. So now ive gone through the steps to unlock it, but when i click the link on the e-mail they send to reset the password, it just goes back to the reset password page (where you put in your account, name, last name, security key to receive the email) and has a message at the top "An Error has occured". As i can't login, i can't submit a ticket to blizzard about it and i can't seen to find anything about anyone else experiencing this.
If anyone can help, i would appreciate it greatly.
I took a screenshot of the error message i get by the way
copy and paste it, as it wont let me put a link as im newly registered.
What happens when you type your info in on that screen?
i am having the same problem i travel a lot for work and now i have to verify its me every time i log onto a new wifi will someone please help me get back into the game i know i am typing the right info but the error messages pops up saying i haven't filled out every required field and i know i have please please please help me!
when i type the info into that page, it takes me through the process of sending me an email again with a link to set my new password, and the link takes me back to that error screen. It's a vicious circle.
Ok so let me Get this straight Your trying to log into your World of Warcraft account. and because you are trying to log on. Your friends connection it is locking your account and requiring you to reset your password to make sure your not an Imposer trying to access your account. So now they should of sent you an email with a Verification Link. and you have clicked the link and what happens?
From Battle.net :
Please note this issue is also affecting emails sent from us, so if you have requested a password reset or require another form of email from our support team, it may be delayed while this issue is being worked on.
ok so... retarded me i suppose, blizzard has more than 1 way to reset your password. i googled blizzard account recovery. First result is exactly that, so i jumped through the hoops set up there, and it worked. Sorry for wasting time, hope it helps anyone else
My response comes a little late here, but I'm glad to see that you were able to make progress! I want to point out that having the free
set up on the account will likewise help make sure that such locks don't happen - at least not nearly as frequently.
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