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Wowhead down for days now

Post by elonoil

What are you doing guys? Can't access wowhead for some days now. Page looks like this http://bitly.com/RB7ZPf or this http://bitly.com/SoHpYM. Lot's of loading errors in console. Same thing happens with or without adblock and even using a proxy in the US (I'm from Germany). I neeeeeeed wowhead! Get your site running!

Post by Ashelia

Hey there--sorry this is happening to you! It's not happening to many other people, so we could use your help in narrowing it down. Could you show us the loading errors you're experiencing?

Post by elonoil

This problem happens on different computers (Mac, Windows, iPhone) with different browsers (Chrome, Firefox, Mobile Safari) on different days and different internet connections from Germany (VDSL25 and 3G). Of course I cleared browser cache, cookies, etc.
Friends of mine experience similar problems.

One in ten times, I get the correct website. In all other cases, the page looks have-empty and all the menus are missing as in the pictures posted above.

Let's take for example Elemental Blasting Powder
Page looks like this: http://www.superquark.de/wowhead3.png

The Chrome (Webkit) console shows the following errors (this is sometimes very long because of a lot of unsafe javascript attemps from advertisements):
(Picture: http://www.superquark.de/wowhead4.png)

Uncaught ReferenceError: g_getPatchVersion is not defined filters.js:446
Uncaught ReferenceError: Mapper is not defined data=weight-presets.zones&locale=0&t=ef1a1ee537936b18638927afaaeabdcd5fb10d92&1837:81
2
Uncaught ReferenceError: g_trackEvent is not defined item=23781:63
Uncaught ReferenceError: PageTemplate is not defined item=23781:97
Uncaught ReferenceError: g_items is not defined item=23781:105
Uncaught ReferenceError: g_items is not defined item=23781:123
Uncaught ReferenceError: ss_appendSticky is not defined item=23781:140
Uncaught ReferenceError: vi_appendSticky is not defined item=23781:141
Uncaught ReferenceError: Markup is not defined item=23781:143
Uncaught ReferenceError: Icon is not defined item=23781:163
Uncaught ReferenceError: Tabs is not defined item=23781:175
Uncaught ReferenceError: Listview is not defined item=23781:207
Uncaught ReferenceError: Tabs is not defined item=23781:284
Uncaught SyntaxError: Unexpected token < b:1
Uncaught ReferenceError: g_trackEvent is not defined item=23781:397
Resource interpreted as Script but transferred with MIME type text/html: "http://server.cpmstar.com/view.aspx?poolid=1069&script=1&rnd=90445". b:23
Resource interpreted as Script but transferred with MIME type text/html: "http://server.cpmstar.com/view.aspx?poolid=1071&script=1&rnd=554576". p:23
GET http://www.facebook.com/foobar 404 (Not Found) flc.htm:10
2
Unsafe JavaScript attempt to access frame with URL http://www.wowhead.com/item=23781 from frame with URL http://www.adserving.pixfuture.net/www/delivery/afr.php?zoneid=148. Domains, protocols and ports must match.
jstag:1
Unsafe JavaScript attempt to access frame with URL http://www.wowhead.com/item=23781 from frame with URL http://mb.zam.com/mb/p?c=631&size=1&wrap=iframe. Domains, protocols and ports must match.
Resource interpreted as Image but transferred with MIME type text/html: "http://server.cpmstar.com/sm.aspx?f=0".

If you need further information, please let me know. I'm a web developer myself, so you may ask complicated questions.

Post by Thror

I am experiencing this exact problem on my pc at home (I'm at my work pc now). Pages look exactly the same.

I remember this happening a while ago, and someone told me I should just delete the browser cache, and then it worked, but I tried it now, and it didn't help. I tried to check Wowhead and delete the browser cache on all the browsers I have installed (Chrome, Opera, IE) to no avail.

I have no idea where to get the error parse thingy that elonoil just posted. :V

Post by elonoil

I just couldn't wait and tracked it down manually:

The problem is that global.js is not loaded for me. This is because the server delivers an empty file.
The source code of the wowhead html document states that the following javascript should be fetched from the server: http://wowjs.zamimg.com/js/global.js?1351887048
But this file is blank for me, 0 bytes.

But loading http://wowjs.zamimg.com/js/global.js in my web browser shows the correct and non empty file, as well as using the current unix time stamp: http://wowjs.zamimg.com/js/global.js?1352138951

You should check your javascript server or remove the timestamp from the javascript includes.

Post by SpiffyJr

Our static server has been having issues with intermittent 0-byte files (which is what you experienced). We've been investigating the issue for some time and going back and forth with our CDN provider to determine the causes. Currently, we haven't isolated the root issue but we're looking into it. The problem with removing the timestamp from the javascript is that it prevents cache-busting.

Wowhead down for days now

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