[Fixed] Profiles, Most slots only shows a red ?

Post by Manniala

Hmm, most slots only shows a red ?

http://i.imgur.com/89edmSV.png

I have tested in MS Edge also, and its the same there.

I see its the same when browsing items on the site, the icons seams not to be loaded, the tooltip is right tho.

Post by Syward

This issue is also occurring with the dressing room. Item slots are displaying the red ? Also when attempting to view saved outfits in the 3D viewer, the item models are not displaying (leading to undressed character models). I also noticed this issue seems to be affecting the dressing room when trying to save an outfit, some items are not saved (typically weapons & offhand items, but also saw it occur with feet and back slot items).

Post by perculia

Thanks, we noticed the icon issue yesterday as well and will try to address it soon. It doesn't functionally affect tools like the Profiler or Dressing Room, but it does look a bit strange for sure.

Post by Manniala

Thx :)

And yeah also the Dressing room, i try to set a look together, but kinda hard when you cant see the char getting the items on :D

Post by perculia

This should now be fixed, although it may take up to 24 hours for the pages to display correctly on their own. To speed the process up, clear cache.

Post by Aristomedus

Issue not fixed for me, same thing with most legion items. I have cleared cache and checked in Chrome and Edge.

Post by perculia

Please give an example of what item does not work for you.

Post by Claydo50

I would like to chime in and say that in the dressing room my character is always naked and I cannot use the View in 3D feature on any individual item page. I've also deleted all cache and cookies and am using incognito mode. It also might be worth mentioning that mounts are loading for me in the dressing room, just not gear.

Here is the specific dressing room page.
http://www.wowhead.com/dressing-room#mm0q0zH8Vsc0z9m8odF808i0H808GmN808kzy808BRp87Vodu808oqY808RYH808aVl808GMe87c

Here is an example of an item not viewable in 3D.
Guise of the Devourer/guise-of-the-devourer

Post by perculia

Both of those pages load for me (as an adminstrator I can force-refresh the page), so my guess is that you'll have to wait a little bit longer for cache to work itself out.

Post by Claydo50

I can now view the helmet in 3D (still nothing in the dressing room and other item pages) so you're probably right and it'll just take some time for the CDN or caches to update, thanks!

[Fixed] Profiles, Most slots only shows a red ?

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