Frequently Asked Questions - Wowhead
Frequently Asked Questions
Can't find the answer you were looking for? Just
, or post on our
How often is the database updated from the user supplied data?
User submitted data goes through an internal process which results in legitimate data appearing on the site once approved. Typically this takes about 48 hours, but it varies.
How do I upload my data?
is a tool that maintains a WoW addon which keeps records of the NPCs, items, etc. that you encounter in the game and periodically uploads it to Wowhead, to make sure that our database always has the most up-to-date information. Wowhead is a user-driven site--we wouldn't exist without the contributions of our users, and we always encourage WoW players to come and be a part of the Wowhead community! So make sure to try the Client application if you haven't before!
I've seen a bad ad on the site!
The following ad types are not allowed on the site:
Flashing, jiggling, or otherwise seizure-inducing ads.
Ads that play sound on a page-load.
Any ad banner that asks you to download or install something. Wowhead will never ask you to install something that you didn't specifically request.
Unfortunately, now and then ads like this will get through. If you see one, please follow the instructions in
to report it to us, and we'll pull it down as soon as possible.
Is Wowhead a Blizzard-approved site?
We certainly are! Wowhead is part of the official fansite program.
Why did you delete my comment?
Wowhead does not directly moderate its comments, except in extreme cases such as pornography, or advertising. Instead, Wowhead uses a user-moderated comment system. Every Wowhead user can rate a comment up or down by one point. If a comment has a negative rating, the comment system automatically hides it from view. If a comment retains a negative rating for more than three days, it is "purged" from the page, though it remains visible on the user's profile. Purged comments will remain on the site, and hidden, if there are replies to those comments.
What's the colored text?
Green: Comments with a rating of +10 or more.
Blue: Comments posted by Wowhead
How do I make sure my comments don't get downrated?
has written a
just for you!
Where did my screenshots go?
Screenshots are regularly replaced by better ones. We try to keep as many as we can, but eventually end up deleting a lot of previously approved ones to make room for more submissions.
How do I make sure my screenshots stay up?
We have a guide to how to take good screenshots
How do I pick an avatar / signature?
Head over to the
Where has my thread gone? It was just here!
Be sure to check the
post to make sure you have not violated any of our guidelines. If you have not, make sure to check the other forums. Your thread may have been moved to a more appropriate section.
What's the colored text?
Green: Posts made by moderators and bureaucrats.
Blue: Posts made by Wowhead
Gold: Posts made by VIP users, who need to stand out for one reason or another, but don't have any special privileges on Wowhead.
Can I be a moderator/blogger/editor/someone important?
Yes... and no. The easiest way to achieve one of many positions on the Wowhead team is to show us that you have become part of the community; you add good comments to pages, take lots of screenshots, or post on the forums constructively. You will be recognized. This is a position not handed out lightly. In the event you'd like to be an editor, blogger or moderator, you can
requesting a position. For a blogger/editor spot, send a link or attach a sample or two of your writing.
Does the Wowhead Client have spyware/malware/very bad things?
Nope! However, we don't expect anyone to just take our word for this, so we had Softpedia
that the Wowhead Client was clean and free of any functionality that might cause information to be stolen/destroyed/called very bad names.
Does the Wowhead site have spyware/malware/very bad things?
Nope! For those of you who aren't inclined to take our word for it, you can review
Google's Safe Browsing diagnostic page
for details on Wowhead's suspicion level.
Is there any way the site could be indirectly responsible for malware getting on my computer?
There have been a few cases in the past where one of our ad networks doesn't catch the fact that ad has malware and they publish it on their network. The result is that Wowhead (as well as other sites using the network) have seen instances where advertisements caused malware warnings when people have visited the site. Every time this has happened, the people responsible for ads have shut off the ad network responsible. In extreme cases, we've completely shut off all ads on our site until we were assured that the bad ads had been purged. As you can imagine, we get just as angry as you guys when stuff like this happens (maybe even moreso because it makes us look bad for something we don't control) and we let the ad networks know. :)
The Wowhead Client stores my Wowhead account username and password. What is it doing with that information?
When you upload data, the client logs you into Wowhead via the back-end so it can credit you with the upload and put your character data in the right place. This is also how we block bad data: if a Wowhead user has been proven to be uploading data from a private server, we block the user from uploading. This block happens when the client sends the user information to the site.
The Wowhead Client stores my World of Warcraft character information to send to Wowhead. Does it store anything else?
Nope! It only stores information related to the character.
Your World of Warcraft account name and password are never scraped or stored by the Wowhead Client.
We're just like you guys: we don't want the other members of our staff knowing our usernames and passwords, either. :)
How do I know what I'm uploading?
In the Windows version, you can double-click on a file in the upper list to show its contents in the built-in data viewer. Holding shift while opening the file will sort rows by ID.
How do I upload data on a Mac?
Since a fresh install of MoP does not include a realmlist.wtf file, Mac users will have to create this file in order for the Client to realize users are connecting to a valid Blizzard realm. Thanks to
for the information and
for the detailed instructions,
Run TextEdit however you normally start apps (double click in Finder or use Spotlight).
Paste in the appropriate "set realmlist" entry from SnorkelPop's post above, on a blank line, with no spaces at the beginning or end of the line (extra blank lines above/below aren't a problem, though):
For US Clients — <World of Warcraft>/realmlist.wtf:
set realmlist us.logon.worldofwarcraft.com
For EU Clients — <World of Warcraft>/realmlist.wtf:
set realmlist eu.logon.worldofwarcraft.com
Click Format>Make Plain Text in the menu.
Save the file you just created to /Applications/World of Warcraft/realmlist.wtf
(Unless your WOW directory is different from the default location, in which case save it there.)
Run the Wowhead Client again.
Say I'm in a Master Looter group, will the information about what mobs dropped be recorded?
Only if you are the one who loots corpses (i.e. if you are the Master Looter).
As this is a standalone program that runs along with WoW, does it violate the third party program rule that Blizzard has in the ToS/ToU?
Not at all. Simply put, the client downloads an add-on to your WoW addons folder and just uploads from there when you're done playing. Remember, Wowhead is part of the official fansite program – it wouldn't be if it was against any of Blizzard's policies.
How do I uninstall the application?
The Client is a standalone app, and as such doesn't have an installer nor an uninstaller. All you have to do is to delete the following files manually:
The Wowhead Client itself: Wowhead_Client.exe
The Wowhead Looter addon: World of Warcraft\\Interface\\AddOns\\+Wowhead_Looter
The Wowhead Client is having trouble uploading my data. What can I do?
Some antivirus programs seem to want to block the Wowhead Client from uploading, most notably AVG and Kaspersky. If you're using AVG, you may be able to work around the issue by deactivating LinkScanner. If not, or if this doesn't work, we are working on a more permanent solution to this issue internally.
Here is a user-submitted solution by Yorotiba that does not require deactivating LinkScanner:
NET LIMITER 3
, install and reboot.
1) Start Net Limiter
2) Launch and start uploading to Wowhead.
3) Look at Wowhead in Net limiter and even click on + and + # reveal the IP process, right click on the IP that downloads only visible to those numbers (which shows your download speed) #
4) Choose "SHOW INFO"
5) Copy the address: "REMOTE ADDRESS" in AVG.
Go to Tools -> LinkScanner -> advanced settings -> add address connection Wowhead.
In the white box below exclude # Host / IP / domain. enter each entry on a new line #
© 2014 ZAM Network LLC
in your browser.